Flat rate shipping of $3.00 for up to 6 fans. Your fan will be sent USPS 1st class mail (takes 3-5 business days). This is for US shipping only. Please contact us at firstname.lastname@example.org for international shipping rates.
Your fan may be sent USPS Priority for an additional $3.00 priority mail, up to 6 fans (2-3 days)
USPS 2nd Day: $15, up to 6 fans
UPS Overnight is $35 for up to 6 fans
Fans and will be shipped 1- 2 business days after your order is placed. In most cases, orders will go out next business day.
Custom & Events
Looking for a unique guest favor for an event? Our fans are perfect for warm-weather weddings, corporate events, retreats or concerts. READ MORE >>
We want our ‘hotties’ to be happy! If you are not completely satisfied with the fan(s) you received, we will gladly exchange for another fan or refund your order. READ MORE >>
We want our ‘hotties’ to be happy! If you are not completely satisfied with the fan(s) you received, we will gladly exchange for another fan or refund your order. All returned items must be sent in their original condition (in their protective case, as you received it) within 30 days of placing your order. Upon receipt, we will either refund the purchase price or, if preferred, we will exchange the item for another fan of your choice.
You are responsible for paying the shipping charges associated with sending the return or exchange back to us. For your protection, we recommend you return all items via a traceable carrier such as USPS Priority Mail, UPS or FedEx. Fine & Folded Hand Fan Co. is not responsible for packages not received if a tracking number is not provided. We cannot accept C.O.D. deliveries.
We do not refund the original shipping charges, unless you received a defective product or we shipped you the wrong item. If that happened, we are very sorry. Please contact us at email@example.com so we can make everything right.
OTHER NOTES ON EXCHANGES
Provided there is available inventory, the new fan will be shipped out within 2 business days of receipt of the original item. We will ship your replacement fan(s) at no charge. Unless otherwise indicated, all exchanges will be sent out via USPS First Class Mail.
OTHER NOTES ON REFUNDS
We refund the cost of the returned items (less original shipping charges) within 3-5 business days of receipt of the original item. However, it may take your credit card company up to 10 additional business days to post the refund to your account.
To process a return or exchange, please send an email to firstname.lastname@example.org with the information listed below. We will reply with instructions on how to ship your item back to Fine & Folded Hand Fan Co.
Name and address
Products being returned
Reason for return
What you would like to do (refund or exchange)
If you have any other questions about shipping or returns, please feel free to contact us at email@example.com
Fine & Folded Hand Fan Co., LLC owns and operates this Website (referred to as “Website” or “Site”) and is hereinafter referred to as “Fine & Folded Hand Fan Co.” or “we” or “us”. The term “you” refers to the user or viewer of our website.
WHAT TYPES OF INFORMATION DO WE COLLECT AND HOW DO WE USE IT?
Consumer Information We collect information from you when you decide to make a purchase from us, register on our site, sign up for our email list(s), or any other time you provide information about yourself. This information may include your name, address, phone number, email address, and any other information you voluntarily provide. This information is primarily used to fulfill your order, contact you with any questions regarding your order, and/or respond to your inquiries or requests.
During the purchase process, you also provide us with credit card information that is used to process your payment. All credit card information is encrypted and sent directly to our third-party credit card processing company. We never have access to or store any customer credit card information.
For users who have opted-in to receive email communications from us, we will also use this information to send you information (e.g., new products, special offers or promotions, shopping guides) via email. We will not use your information to contact you in the future unless you opt-in to receive email communications from us. You can opt-in on our website (preferred method) or by emailing us at firstname.lastname@example.org. If, at any time, you decide that you do not want to receive e-mail from us anymore, you have two options to remove your name from our email list: click on the “unsubscribe” link shown in the footer of every email from us or email us at email@example.com and ask to have your name removed from our email list.
We might also collect information you provide us about other people. For example, you may provide us with some of the same information as above (name and address) for a merchandise gift recipient. When you provide us with personal information about the intended recipient of a shipment, we use that information for the limited purposes of processing the shipment and, in some cases, to communicate with the intended recipient to provide information pertaining to the status of the shipment. We rely on you to obtain the intended recipient’s consent to our use of their personal information for these limited purposes.
We use “cookies” on certain pages of our website. Cookies are small data files (which often include an anonymous unique identifier) that are sent to your browser from a website’s computers and stored on your computer’s hard drive. Cookies do not provide any personal information but they allow us and/or our service provider systems to recognize your browser and capture and remember certain information about how users navigate to and around our website. Cookies enable us to: access your information when you “sign in”; personalize your experience; gather information about traffic; analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness; and promote security. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject cookies, you may not be able to use certain features or functionalities that require you to “sign in” and you may not be able to take full advantage of our services.
Like many other websites, we also use log files. The information in the log files includes Internet Protocol (IP) addresses, types of browsers, Internet Service Providers, date and time stamps, referring and exit pages, and number of clicks. None of that information is linked to any personally identifiable information.
Both of these tools (cookies and log files) enable us to compile aggregate data about site traffic and site interaction so that we can understand how users are interacting with our site and make improvements to our website that enhance the user experience.
HOW DO WE SHARE THE INFORMATION?
Within Fine & Folded Hand Fan Co. Information we collect from you may be shared between all points of contact within Fine & Folded Hand Fan Co. Only individuals who need the information to perform a specific job (for example, order fulfillment or customer service) are granted access to personally identifiable information.
Outside Fine & Folded We will never sell, rent, share, or otherwise disclose your personally identifiable information with any third party, except in cooperation with law enforcement. This does not include trusted third parties who assist us in operating our website, conducting our business, or providing services to you. These third parties have access to only the information required to perform their function(s). They have agreed to keep this information confidential and use it only to perform their function(s), and not for any other purposes. These third parties include a credit card processing company to bill users for goods and services, an outside shipping company to ship orders, and an opt-in email marketing service to manage our email list.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when (1) permitted or required by law, or (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions, or (3) investigating fraud that has already taken place. In addition, Fine & Folded Hand Fan Co. reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.
We may share aggregated demographic information and/or non-personally identifiable site visitor information with other parties for marketing, advertising, or other uses. This is not linked to any personal information that can identify any individual person.
HOW IS THE INFORMATION SAFEGUARDED?
Fine & Folded Hand Fan Co. makes commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access.
We work to protect the security of the your personally identifiable information during transmission by using a Secure Sockets Layer (SSL) secure server, which encrypts the information you input and transmit to us. We transmit credit card information using SSL to the appropriate credit card company during order processing. You can verify that a secure server is being used by looking for a closed lock icon and “https” at the beginning of the address of the web page. All customer personal information is kept on secured databases. Although we follow generally accepted industry standards to protect the information submitted to us, transmitted by us, and stored by us, we cannot guarantee its absolute security.
Our Policy on gathering information from and communicating with children online We recognize the unique privacy concerns regarding children. Our website is directed at people at least 13 years or older and all products are for purchase by adults only. Pursuant to COPPA (Childrens Online Privacy Protection Act) guidelines, we do not knowingly collect personally identifiable information online from children under the age of 13. If a parent or guardian is made aware that a child under the age of 13 has provided us with personally identifiable information without their consent, please contact us by e-mail at firstname.lastname@example.org, and we will remove the information about the individual from our database.
Right to Transfer Fine & Folded Hand Fan Co. also reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including, but not limited to, liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of Fine & Folded Hand Fan Co. or of any of the business assets or a division thereof. We may decide to retain a copy of the information after the sale or transfer for any use.
Your California Privacy Rights Beginning January 1, 2005, under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2005 will receive information regarding 2004 sharing activities). To obtain this information, please send an e-mail to email@example.com with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.
HOW CAN YOU CONTACT US?
This policy was last modified on March 1, 2015